Assisting area businesses in developing and maintaining a quality workforce is a top priority of the Capital Area Workforce Development Board. Each JobLink Career Center in Wake and Johnston Counties has a Business Services Liaison, whose job is to work with area businesses and, if applicable, to provide assistance to help businesses meet their employment, training and staffing goals.

Listed below are services available for businesses:

Job Posting and Recruiting - Post available positions, interview on or off-site, access to job seekers who want to work now.

Rapid Response - Downsizing and company closure employee assistance.

Labor and Industry Trends - Information on work availability, employment trends, wage rates and industry projections.

Skills Testing - Identify gaps between student skills and employer needs; test to improve skill levels and strengthen communication, problem-solving and interpersonal skills; be provided with evidence of attained skills.

Incumbent Workforce Development Program - The program provides assistance to employers confronted with the need for new and upgraded worker skills that are necessary to maintain or increase their competitiveness in the global economy.

WorkKeys Job Profiling - WorkKeys is a leading assessment system that compares the skills and the skill levels needed to perform a job with the skills and skill levels a person currently possesses.

Capital Area has an ACT-licensed Job Profiler available. Our profiler will work with a group of employees to complete a job analysis. This analysis consists of identifying tasks most critical to their job, and the skills and skill levels required to enter the job and perform it effectively.

By matching job profile information with an individual's scores on WorkKeys assessments, an employer can make reliable decisions about hiring, training, and program development needs.

Businesses using WorkKeys report:

- Reduced turnover
- Fewer production errors
- Reduced training time
- Decreased time to full competency

Find case studies at www.workkeys.com, and then contact Capital Area Business Services at 856-5390 to discuss how WorkKeys can help your company.